Glossary
What is competitive intelligence?
Definition
Competitive intelligence is the systematic, ethical collection and analysis of information about competitors and the market, used to inform a company’s own decisions.
The discipline formalized inside corporate strategy in the 1980s, complete with a professional body, and it drew a hard line from the start: competitive intelligence works from public and legally obtainable sources, which is what separates it from espionage. Classic outputs are competitor profiles, battlecards for sales teams, win-loss analysis, and war-gaming exercises before major moves.
What has changed is the observable surface. A competitor today leaks strategy continuously through public channels: the ads they run, the landing pages they change, the roles they hire for, the features they ship, the events they sponsor, and the conversations their customers have in public. The craft has shifted from finding scarce information to synthesizing abundant information on a reliable cadence, and the bottleneck is now attention, not access.
Two failure modes dominate. The first is shelfware: battlecards written once for a launch and never updated, so the sales team learns to ignore them. The second is obsession, where every decision gets calibrated to competitors and the portfolio converges on the category average. Good CI ends every finding with an implication for your own choices, not just a report of theirs.
How this shows up in Waldo
Waldo covers the outside-in layer of competitive intelligence in one place: tracked competitors’ live ads from the daily Meta and Google library pulls, landing page changes via /brands/{id}/lp-changes, their social presence, and the surrounding category, all source linked and stored permanently. Daily refresh makes the cadence problem, stale battlecards, structurally easier to avoid.
Related terms and reading
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